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MasterTech Auto Care
757-490-1414
3642 Holland Rd
Virginia Beach, VA 23452
36.8140979 -76.0994542
http://mastertechautocare.mechanicnet.com/
4.94/5.00 average rating
66 reviews
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  Samantha 11/22/2014
Shop Comment
Thank for the great rating and allowing us to service your Corvette.
  Samantha 11/22/2014
Great service and fair prices. Highly recommend them.
Shop Comment
Thank you, we do very best to provide the same, if not better, level of service you would expect at the dealer. Again Thank you, Stacy
  Harvey 09/07/2018
I liked the pictures they took, and showed me, of the items that required maintenance. Efficient and timely work.
Shop Comment
Thank you Mr. Hill we will do our best to exceed your expectations.
  Madelaine 08/16/2018
Overall a pleasant experience and valuable service. Stacy and his mechanics are very reliable trustworthy and I've brought three vehicles to this shop for state inspections as well as repairs and every time it's been good. The most recent trip however there was a lug nut that have been stripped off that had to be replaced after having my car brought there. If this is the worst that I ever have to endure from a shop then I will gladly pay for a new lug nut to continue to get the excellent customer service support and repairs from these people.
Shop Comment
Madelaine Thank you for the kind words. And I am sorry about the lug nut, I am sure "WE" will make it up with you one some other service. Thanks again, Stacy
  Ryan 09/27/2017
I would give 3.5 stars. I had a lot of work done at Master Tech, including mounting new tires. All the tires developed a leak and had to be refilled a week later. Not a huge issue in itself but was met with an attitude by Brian on the phone after I dropped the car off for a courtesy check. Not what I was expecting. I picked the car up and ended up bringing it to another shop to have the tires remounted and TPMS systems rebuilt. Brian told me they didn't touch the tpms sensors or install new valve cores at Master Tech, quite dismissively. I think Stacy is personable, helpful, and communicates well. They overcharge a bit for their services but they seem to generally know what they're doing.
Shop Comment
I am sorry that for the issue with your tire, TPMS seals. I will handle the other internally. This is not how WE handle our clients. If there is anything That I can help you with in the future please call me. Thanks, Stacy Butcher Mastertech Auto Care.
  Lorraine 01/15/2015
This would be a 5 but they were so busy I had to take time off from work to get my car in. I was thrilled to be able to bring my car here as I am new to the area. Everyone was kind and helpful. I felt free to ask questions, get a quote on work I need and never felt pressured or talked down to. I will come here again!
Shop Comment
Thank you the kind words. And thank you for the feed back. Next time we will try to set an appointment time more in line with your work schedule.
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757-490-1414
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3642 Holland Rd
Virginia Beach, VA 23452
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